Friday, November 21, 2008

The Marin Mac Shop

For all you ComputerWare fans that want to travel back in time in your own personal wayback machine, it will interest you to know that you can do just that by going to where the San Rafael ComputerWare store was located. It is now the Marin Mac Shop, and it is a great place that keeps the ComputerWare memories alive and well.

I had a recent catastrophic hard drive failure on my Mac laptop, and last time I had such a problem I went straight to a ComputerWare hardware technician. So, what are my options in 2008? Well, I sent it to the Marin Mac Shop and a certified ComputerWare Apple technician of lore, Carlson, fixed it! I even got the "Friends of ComputerWare" discount! Thank you for keeping great Macintosh customer sales and service alive and well.

2 comments:

James said...

Sadly the Marin Mac Shop closed around May 2010.

Unknown said...

I worked with Carlson in the Berkeley CWE store. Most of the guys who worked with me on the retail side had already decided I barely knew anything. So when Carlson was working on his OS X certifications, he’d walk out to the sales floor and ask us what we thought were the answers to some of the more difficult questions, they were shocked that I got more of the answers right than they did! (We weren’t very busy those days.)

I always tried to help the less technically-oriented customers and customers with disabilities. I did my best to keep my explanations as simple and as easy to understand as I could.

Working at the original ComputerWare in Walnut Creek was the best job I ever had.